Shady Lane Retailers, Manufacturers, ePay, AudiogoN, Paypal or whatever. Buying and selling advice.

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Re: This is getting funny.

68.100.174.72

Posted by T2T on July 17, 2005 at 03:51:41

In Reply to: Re: One More Thing posted by cookie38 on July 16, 2005 at 22:51:14:

Cookie38,

You are starting to look silly here. We're glad you are happy with American Theater Systems.

However, I'm not sure you even know who you are at the moment.

First, you reply as:

JOHN TSIEG
LOYAL CUSTOMER OF AMERICAN THEATER SYSTEMS

Then, you reply as:

Johnny Terestervini
Audiophile

Again, the customers can and will decide. They can look at my post, see my experiences and decide if they really want to be hassled with American Theater System. Then, they can also look at your posts - whether you're John or Johnny ... or whoever, and decide if they want to buy from ATS, since your experience was so good.

Plus, I think we owe it to the potential customers to know that the rating system at Audiogon is a broken tool. Why? You ask. Because, when negative feedback has been submitted, it will never see the light of day unless the vendor responds to the query. American Theater Systems fails to respond to negative complaints under Audigon, so they can live with their 78 positive comments and 2 neutral comments, because with numbers like that, they look pretty good.

Finally, there's no need to worry about the broken Audigon rating system. There's also ResellerRatings.com - which accepts both positive and negative feedback. Since ATS decided they just want to have their feedback reflected in a positive light under Audiogon, they are also present under ResellerRatings.com - as of a week or so ago. Now, unhappy customers can post their experiences with ATS - without having ATS hide the negative comments regarding bad customer experiences.

Have a good day, :)

This post is made possible by the generous support of people like you and our sponsors:

Kimber Kable

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