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64.134.52.4
I've recently won a beocord 5000, (70's version, not 80's), for $51.16 including shipping.
The seller claimed to have tested the unit and all buttons as working.
It was DOA. Didnt' even power off. I sent an email, and she told me I had to press button harder with tape on. I did, still didnt' work, no, the outlet is not a problem, I already tested it.
Sent a second email, and she told me I had to unplug the cord with the deck off, and replug it and press on. I did, still didn't work.
Only button that works is eject.
At this point, she told me I could sent the deck back and she will reimburse me both for original shipping and the winning bid.
Now, this deck is pretty rare and so I don't want to send it back since I could use it a parts deck, still I would not have bid it to $51.16, had it been advertised as non-working parts deck.
Besides, she might not reimburse me and it could get 'lost' during transit or get damaged.
Question is .......should I
give her negative feedback?
or
give her neutral feedback?
or
give no feedback at all?
I am certainly not going to give her positive feedback, but she has had about 300 transactions and has 100% rating, and I don't really want to be the one to ruin her rating.
I will let you know who she is if I decided to give her either negative or neutral rating.
Follow Ups:
:x
You are being unreasonable.
What else can the seller do?
You need to look at this from both sides, which if you have never sold on eBay you may not be able to do. So, let me give you an example of some of the crap buyer's pull.
I collect antique fishing reels and sometimes sell the ones I no longer need. I once sold one to a guy that was in perfect working order. He got it and said it did not work, so I had him return it for a full refund. When I got the reel back, sure enough it did not work ...because the buyer had taken all of the gears out of the inside of the reel.
So, your seller may be sitting there wondering why her deck suddenly does not work when it was fine when she had it. For all she knows you could have taken the parts you needed out of it.
Now, I am not for one minute suggesting that is the case ...but benefit of the doubt is a two way street. She's trusting you ...so trust her. If you send it back and get a refund she deserves positive feedback or no feedback. But, she did nothing to deserve a negative or a neutral.
Dean.
reelsmith's axiom: Its going to be used equipment when I sell it, so it may as well be used equipment when I buy it.
seller.
"You need to look at this from both sides, which if you have never sold on eBay you may not be able to do. So, let me give you an example of some of the crap buyer's pull.
I collect antique fishing reels and sometimes sell the ones I no longer need. I once sold one to a guy that was in perfect working order. He got it and said it did not work, so I had him return it for a full refund. When I got the reel back, sure enough it did not work ...because the buyer had taken all of the gears out of the inside of the reel.
So, your seller may be sitting there wondering why her deck suddenly does not work when it was fine when she had it. For all she knows you could have taken the parts you needed out of it."
I am fully aware of what you're talking about. If I am that kind of buyer, then I should have left a lot of negative feedback to a lot of sellers, but I can prove that is not the case.
My ebay id is hyok2006, 100%, and left only one negative feedback in 5 years out of 260 transactions, that loser a few month ago. So, no, I am not in habit of leaving negative feedback.
"But, she did nothing to deserve a negative or a neutral."
How do you know she didn't knowingly sell DAO deck?
...and that is why you are being unreasonable ......but benefit of the doubt is a two way street. She's trusting you ...so trust her.
You are seeing this from your side only and refuse to believe she could have sent a perfectly working deck. Unless you have proof the deck was DOA when it left her house, return it, get your refund, leave positive or no feedback and move on.
Dean.
reelsmith's axiom: Its going to be used equipment when I sell it, so it may as well be used equipment when I buy it.
Edits: 08/14/11
I already had stated on 08/04/2011, I was going to giver her benefit of doubt, and leave no feedback before you even posted.
"..... if it bothers you that you feel she was knowingly sold you something DOA then I think you have to give her the benefit of the doubt and then just don't leave a feedback." - CPK
That is good reasoning, thanks, that's what I am going to do, just leave no feedback.
Edits: 08/14/11
I missed that post and apologize. I thought I had read them all.
Dean.
reelsmith's axiom: Its going to be used equipment when I sell it, so it may as well be used equipment when I buy it.
...........I used to make that kind of mistake myself, so please.....don't think I am such a reckless type.
I used to be though......when I was young and stupid.
You're not going to give her positive no matter what? You bought a 70s item and it has issues after being shipped, this is commonplace.
You can either return it and give her a chance to refund you, or you can make an offer against parts, and so long as she's polite and fair with you, you have no complaint and should leave positive feedback. If she fails, THEN it's negative feedback.
She might have known it wasn't going to work.... but you'll never know that, so why assume it's her, and not rattling from shipping?
Bass is supposed to sound big. 6.5" is not a woofer size.
....and I can understand transport being damaged during shipping, but power transformer, too? It was well packaged.
This is B&O flagship deck in 70's, when B&O took robustness of their products seriously.
"It was well packaged."
Sometimes all the packing in the world won't save you from the incompetence of the Ding-A-Ling Express (my name used to encompass all shipping companies).
I once shipped an amp (Mark Levinson 332) that was double boxed inside two double-thick cardboard boxes, and surrounded by 4 inches of molded foam on all sides. Fedex dropped it, and the force of the impact was so great that it snapped the main output board in half, and bent a solid steel bolt that was used to attach one of the feet to the bottom of the amp. No damge to the outer box, and the amp's casing itself was still flawless.
You are being entirely unreasonable. Period.
What's the seller's Ebay ID? She seems to be an honest seller and I'd like to keep her ID handy... I might even buy something from her based on your story.
I already had said I was not going to post her id just in case she is really innocent as a matter of giving her benefit of doubt.
"Sometimes all the packing in the world won't save you from the incompetence of the Ding-A-Ling Express (my name used to encompass all shipping companies).
I once shipped an amp (Mark Levinson 332) that was double boxed inside two double-thick cardboard boxes, and surrounded by 4 inches of molded foam on all sides. Fedex dropped it, and the force of the impact was so great that it snapped the main output board in half, and bent a solid steel bolt that was used to attach one of the feet to the bottom of the amp. No damge to the outer box, and the amp's casing itself was still flawless."
....but unlike your case above, the power transformer was not broken, in fact, nothing was physically broken. So your analogy above doesn't appy to my case. Nothing is broken, it just doesn't power on.
Btw. Why don't you show your id so that I can avoid bidding for what you have for sale? This way, we both can save potential headaches.
My ebay id is hyok2006.
You're a twit - send the item back, get your refund and give her a positive because she took care of you.
It's the self annoited high and mighty self righteous folks like yourself that make eBay such a crummy experience.
........yes, she did, and it was DOA, and that's why I have the right to judge her just as anyone can judge me if I sold something by claiming fully tested and working, and turns DOA.
even though she's willing to refund your money based on your detective work you're considering giving her a negative?
Why don't you threaten her maybe she'll refund your money and let you keep the item you admit you still want?
..... to infer from what I had said.
Just because I stated that the deck I received is not what she claimed it to be doesn't necessarily mean I claim she lied.
The deck could have been fine she tested it, it just got damaged somehow during transit
Considering the possibility doesn't necessarily mean certainty.
Maybe you should take a refresher course in logic?
there's no certainty to be had so why keep talking about it here? Just send it back and get your refund and leave positive or no feedback with an explanation that there was a functionality issue but she acted right about it if you go positive.
Bass is supposed to sound big. 6.5" is not a woofer size.
Edits: 08/19/11
........in other similar cases, business transactions.
"...there's no certainty to be had so why keep talking about it here?"
To see if anyone has better reasoning than mine, and if there is, so that I could learn from it.
"Just send it back and get your refund and leave positive or no feedback with an explanation that there was a functionality issue....."
...that is just to cut and dry, I want to see if there would be more optimal solution for both of us.
"... but she acted right about it if you go positive."
I do not understand your logic above, how could she have acted right about something that I haven't even done yet?
from cool hand luke:
Stop beatin' it into the ground. It ain't doin' nobody no good.
it is not going to get 'lost' intransit if you have it tracked and it's already damaged/DOA. Send it back and get refunded, if it bothers you that you feel she was knowingly sold you something DOA then I think you have to give her the benefit of the doubt and then just don't leave a feedback.
Edits: 08/08/11
"...and it's already damaged/DOA."
....but cosmetics are fine, no cracked glass or damaged corners.
"..... if it bothers you that you feel she was knowingly sold you something DOA then I think you have to give her the benefit of the doubt and then just don't leave a feedback."
That is good reasoning, thanks, that's what I am going to do, just leave no feedback.
+2 you are being unreasonable. She offered to make you whole and deserves nothing less than positive feedback. It's a trivial amount of money considering she paid for shipping. I suggest a little perspective.
-Wendell
"She offered to make you whole and deserves nothing less than positive feedback."
What if she knowingly sold doa as fully tested and working?
"It's a trivial amount of money considering she paid for shipping. I suggest a little perspective."
She didn't pay for shipping, I did, what are you talking about? You meant her offer of reimbursement?
You have no way of knowing if she is lying. You asked for opinions. You are free to accept or reject any and all that are offered.
You original post stated the price as delivered which I read to include shipping. Perhaps I'm mistaken.
-Wendell
...the truth, and knowingly sold doa as fully tested and working.
So how can you believe she deserves nothing but positive feedback?
"You asked for opinions."
I did, and your reasoning behind your opinion is flawed in that you believe she deserves nothing but positive feedback simply on the virtue of the fact that I have no way of knowing whether she intnetionally sold me doa as fully tested and working and she is offering to reimburse my purchase price and shipping.........but......
.....not counting the possibility that she might have sold doa as fully tested and working.
"You are free to accept or reject any and all that are offered."
That has never been the issue, so why bring it up?
"You original post stated the price as delivered which I read to include shipping. Perhaps I'm mistaken."
Buyer always pay for the shipping even when sellers offers 'free shipping'.
You're correct, I don't know. That's why she deserves the benefit of doubt.
-Wendell
.....mean giving positive feedback when in doubt of her integrity.
Better way of giving benefit of doubt in this case would be no feedback.
then you should leave a positive. As I initially stated. Rattling is bad for gear but doesn't damage the outer structure.
Bass is supposed to sound big. 6.5" is not a woofer size.
....there is nothing she can do now. It doesn't turn on, period, and she had said it was fully tested and working.
"As I initially stated. Rattling is bad for gear...."
I agree on the rattling part, when it comes to transport, that's why I said I am willing to give benefit of doubt when it comes to transport. Actually I 'forgave' 4 different sellers over the last 5 years when it came to transport not working as they claimed. I didn't even make an issue out of it.
"... but doesn't damage the outer structure."
I disagree on this one. Rattling can damage glass part of the outer shell very easily. I've had one BC8004, 2 BC5000s damaged due to rattling, and no, I didn't blame the seller on those.
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