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Speaker Asylum General speaker questions for audio and home theater. |
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Speaker Asylum General speaker questions for audio and home theater. |
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In Reply to: My Personal Worst Experience in Hi-End posted by DevilDawgMom on April 21, 2007 at 23:39:57:
"The 7" driver of the left speaker in my VERY expensive speakers went out without notice. The speakers had been operating eratically for a few weeks, and then without notice, the 7" driver on the left speaker went out. And, when I say "went out", I mean there is nothing there"What do U mean by "eratically" if I may ask?
I am pretty sure which model of Wilson speakers U have and it is certainly surprising that Wilson is not at least shipping U a new driver or sending a technician out to U. Hell, they send one out to setup your speakers in your room after purchase or is that just on the elite models?
I personally have not had to deal with my local dealers in a sticky situation like U are in but I would think that they would bend over backwards after how much U spent on the speakers!!
Personally, I would lean very strongly on Wilson to get their/your dealer to step up to the plate and resolve your situation as it is completely unacceptable for a product failure, in a product of that status, to happen so soon after the purchase.
By the way, what does the warranty cover?
Cheers,
~kenster
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Follow Ups
- Re: My Personal Worst Experience in Hi-End - kenster 03:21:45 04/22/07 (0)
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