Shady Lane

• Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion - bob24 15:47:24 10/29/18 (5)
  In Reply to: RE: LG customer service posted by volunteer on October 15, 2018 at 15:38:34

  I've made several calls and talked to different reps regarding my TV issue .They supposedly contacted my local LG authorized service center twice but no one ever came over to look at my TV.
  

  ---

  • RE: Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion - volunteer 06:44:00 10/30/18 (3)
    In Reply to: RE: Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion posted by bob24 on October 29, 2018 at 15:47:24

    LG OLED was to be my next TV purchase. Now, not so sure.
    
    
    -Wendell
    
    

    ---

    • RE: Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion - bob24 14:49:19 10/30/18 (2)
      In Reply to: RE: Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion posted by volunteer on October 30, 2018 at 06:44:00

      Wendell,
      I finally got a call from the authorized service center in my area. They received an authorization from LG to look at my tv, but the service tech said it was cancelled due to an overload of calls at their center. He apologized and said they were simply too busy, but a new ticket would be generated and another center would be notified.
      Anyway, after talking to him for a few minutes, he believes my issue is not with the TV, but with the Apple TV since my problem does not show on any cable stations.Subsequently, i read the halos i see on Apple TV prior to watching a show is normal as others on another forum mentioned as well.
      So i think you're ok with buying an LG. But if an issue arises, don't expect a quick resolution.
      

      ---

      • RE: Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion - Crazy Dave 08:51:16 12/10/18 (1)
        In Reply to: RE: Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion posted by bob24 on October 30, 2018 at 15:49:19

        I was warned about LG's poor customer service by a friend years ago. If you plug in "LG poor customer service" into Google, you get 54,500,000 hits. I would never consider buying anything they sell.
        
        Dave
        

        ---

        • LG: Avoid Like the Plague! - TRUFI 11:45:51 07/01/19 (0)
          In Reply to: RE: Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion posted by Crazy Dave on December 10, 2018 at 07:51:16

          Never have cared for LG products. My experience TVs and washer/dryers. Great marketing hype, substandard design, and poor customer service.
          

          ---
  • RE: Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion - bob24 15:48:31 10/29/18 (0)
    In Reply to: RE: Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion posted by bob24 on October 29, 2018 at 15:47:24

    LG, not LGA.
    

    ---

Post a Followup:

This post is made possible by the generous support of people like you and our sponsors:

Parts Connexion

---

[ Top of Page ] [ Contact Us ] [ Support/Wish List ] [ Copyright © 2024, Audio Asylum, all rights reserved ]

---

[ General ] [ Speakers ] [ Tubes ] [ Vinyl ] [ Digital ] [ Hi-Rez ] [ Video Asylum ] [ Cables ] [ Tweaks/DIY ] [ Music ] [ Films ]

---