Shady Lane

Posted by bob24 (A) on October 30, 2018 at 14:49:19

In Reply to: RE: Going on seven weeks now since my initial call to LGA about my TV issue and still no resolutiion posted by volunteer on October 30, 2018 at 06:44:00

Wendell,
I finally got a call from the authorized service center in my area. They received an authorization from LG to look at my tv, but the service tech said it was cancelled due to an overload of calls at their center. He apologized and said they were simply too busy, but a new ticket would be generated and another center would be notified.
Anyway, after talking to him for a few minutes, he believes my issue is not with the TV, but with the Apple TV since my problem does not show on any cable stations.Subsequently, i read the halos i see on Apple TV prior to watching a show is normal as others on another forum mentioned as well.
So i think you're ok with buying an LG. But if an issue arises, don't expect a quick resolution.