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Shady Lane

New Ebay Trick????

97.91.169.139

I've got a small ebay transactions that is driving me crazy. I ordered a $60 NOS DAC from a seller in China. Within 24 hours of ordering and paying he emails me a message in confused English. I intially thought he was saying that I didn't pay him but was finally able to discern that he was saying he had no product to send me and that I should initiate the refund process.

We had a total of 3 exchanges then he's been non-responsive. I informed him twice that he was the one who could issue a refund via Paypal.

His listing is still there. He has other listings and good feedback. His feedback score is around 170 and 100% positive.

I tried to get ebay to address him but their system is now so good that they lock you out unless you fit a series of very specific situations. I can't claim non-delivery yet, I can't claim feedback extortion, etc.
I can't even figure out how to get ebay to listen to me.

Obviously this guy is taking in money to buy more product. In two weeks, I can claim non-delivery.

I have 400 transactions on ebay and 70 on Audiogon. This scenario irritates me beyond belief. It leads me to think I'll never order from China again.

Any ideas? I know it's a small amount of money but it's endlessly frustrating. I know I can smack him with bad feedback. I'm caught between his misbehavior and ebay's insistence on not getting involved unless a scenario fits a particular set of criteria.

Follow Ups:

RE: New Ebay Trick???? - GTShelby350 09:45:20 10/11/11 (4)
Wait 2 weeks, file a non-delivery dispute, leave negative feedback. You'll get your money, he'll get negative feedback, and you learn never buy directly from China again :-)
- RE: New Ebay Trick???? - Tubeham 11:09:58 10/12/11 (3)
  Yep, you're right. I'll get my money, he gets negative feedback.
  I won't buy directly from mainland China again. Taiwan absolutely, Hong Kong maybe (I know it's really now China, I guess).
  Selling a record collection to Asia on ebay, I learned to refuse shipment to anywhere except Japan. Another story ...............
  
  Thanks.
  
  Edits: 10/12/11
  - RE: New Ebay Trick???? - byang 00:19:44 10/27/11 (2)
    So you will absolutely buy/sell directly to someone in Taiwan or you absolutely won't?
    
    I live in Taipei and I have not had any issues dealing with anyone here locally, of course I can't speak for everyone, just want to share my own experience.
    Brian
    - I won't ship to Asia except - bcguitar 17:25:47 04/11/12 (1)
      Japan either. Never had problems with Japan. Everywhere else in Asia I have had problems.... BC
      - RE: I won't ship to Asia except - triamp 03:08:06 04/15/12 (0)
        
        In Reply to: RE: I won't ship to Asia except posted by bcguitar on April 11, 2012 at 17:25:47
        
        I've bought a tn of stuff from Chinese eBay sellers, never had a problem. Had to return an item that was broken (maybe in transit? Maybe not-?) and the seller refunded my money after it arrived.
        
        I HAVE had problems with some USA sellers. Was sold non-working stuff that was listed as working etc. Was shipped a car radio when the auction was for a car CD player. Had to go through Paypal etc to get these resolved. One seller even threatened to have his mob friends rough me up.
        
        So, there's no point in making overgeneralized statements. Sales by Chinese sellers are no more likely to go sour than sales by US sellers. When dealing with people who speak little English, remember that Google Translate is your friend.

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