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In Reply to: RE: agreed, they just hope you will go away and forget the $$$. nt posted by Duilawyer on June 16, 2008 at 13:22:46
NEVER use UPS to ship anything! Those monkeys on the docks get paid to load and unload as quickly as possible. they don't give a CRAP! about your package period!
I have shipped 4000+++ packages now with fedex Ground and Number one it is cheaper then UPS and two, packages show up and nice square, clean packages, not round mashed balls!
One key piece of advice a fedex Employee gave me. Fedex (and others) have conveyor belts 12' overhead that run at 35 miles an hour. sometimes packages fall off those belts. Will your package survive should it fall off? if not, then its not packed well enough!
Packing Peanuts should NEVER be used to pack anything more then a pound or two. the crush and then your item gets banged around inside.
I buy 4x8' sheets of 2" thick styrofoam from Home Depot. I modified an old Weller Soldering gun by removing the copper soldering tip and bending a piece of 14ga solid copper wire with 1/2 radius at the end and using that as the tip. cuts through styrofoam like butter! You can custom cut shapes to fit around anything. Put your item in a thick plastic bag to prevent the foam from rubbing on the item and walla you have a custom fit shipper box!
Shipping Truck freight is also a lot less expensive if you know the in's and out's of it. I have shipped large pro studio type tape decks from MN to California for less then $100 each time! The actual truck freight is not expensive. the gotchas are the pick up and delivery on each end which can be 3 times the cost of the freight run by itself. If you call up the trucking company, find out where there warehouse is and drop your item off at there warehouse and have your customer go and pick the item up from the destination warehouse. the shipping cost's are very low!
For example. i shipped a 300# Otari deck to cali. the freight was $68 SIXTY EIGHT BUCKS! thats it. But, if they had to comp and pick up the deck, it would have been $150 on my end and another $150 on the drop off end for a lift gate truck! but because i dropped it off and the client picked it up. it was dirt cheap!
NEVER trust those pack and ship paces to pack ANYTHING. A friend trusted them to pack a vintage set of genuine Rosenthal china. the idiots stacked the plates up and then wrapped them in a little bit of bobble wrap. no insulation between the plates. same thing with the other pieces. it all arrived smashed! and of course they didn't pay for it.
Insurance is NOT insurance with some companies. Fedex calls it "declared value" that is NOT insurance. only a statement of worth thats all. beware. UPS does the same thing.
You can Find a Fedex shipping location at any Kinkos copy center. they merged. you can go to fedex dot com and find a location near you that you probably never even realized was there.
Ebay scam warning with USPS. if you ship USPS. beware. you have no PROOF that the item was delivered and no tracking number. your customer could "claim" they never received the item and then file a paypal claim and paypal will side with them because you have no proof of delivery. happen to me many many times. the more USPS services i added like insurance and proof of delivery, the more USPS "lost".
Many people have reported good luck with DHL. i have not used them so no opinion here.
Follow Ups:
My only experience with DHL was a nightmare. Expecting a Next Day shipment of a replacement computer part, I waited for three days before contacting DHL to inquire about its status. I found it it had been delivered to the wrong address, directly across the street from my own, and the resident manager had notified DHL that there was no one by that name living there.Instead of double-checking the address and crossing the street to re-deliver the item, DHL returned it to the local warehouse. I was assured by the DHL rep that it would be delivered the next day. On each of the next twelve days, I was told the very same thing, and what made things worse was that DHL could not or would not give me the phone number for the local station. Finally, on the thirteenth day, they relented, and I called and spoke to a barely intelligible woman who said it would be delivered TOMORROW. Forget it, I said, as I'd already received a replacement for the shipment, the computer manufacturer having graciously sent another, at no charge. DHL agreed to return the first shipment to the shipper.
Two days later, the ORIGINAL shipment showed up at my door.
DHL? No,thanks.
Shipping 110lb speakers to New Jersey. Getting together with them on the pick time was a huge pain. But paying for ground shipment from Indianapolis to NJ the speakers arrived in 2 days, A-OK. They picked them up from my house since I couldn't lift them myself and didn't have vehuicle large enough to get them to the dock anyway. I purchased additional insurance (not delcared value) just in case.I also used Bax Global in the past and liked them for large items.
I generally prefer FedEx ground for anything reasonably sized. I never ship anything too fragile through UPS. They're a pill.
I worked for UPS back in the mid 80's during the high holiday season rush
when they hired temp drivers along the North Miami condo canyons. Ran me and the package truck so hard for 8-10 hours straight that the transmission let loose and I lost about 10 lbs (no lunch or breaks till the last address is delivery attempted). The training supervisor who rode with me during the first week didn't flinch one bit. He kept the stopwatch ticking and hauling boxes till 1st and 2nd gear were no more. I was so exhausted by evenings end, that rolling boxes out the back onto the ground were just part of the routine. They claimed that running flat out ensures high profits, healthy salaries and hourly wages. I quit after the 3rd day and got hired by Fedex when it was called Federal Express. Drove a truck again but under totally different conditons. They didn't harass me if I strayed from the "faster" center traffic lane. So the point being is that I can empathise when I see the brown shirts on the road. I almost pity them. Would I ship with Big Brown? I'll let you decide.
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