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In Reply to: RE: VIVA Tubes? posted by Simon Templar on March 28, 2023 at 23:08:48
Simon Templar:
I know it's been a couple of months but wondering if any progress or update's speaking to Viva Tubes and if they made it right with you?
Paying $500 for matched pairs and receiving very badly matched tubes is not nice to hear nor encouraging.
I would expect they would take them back or exchange them?
Looking at their website, they're showing many shiny new looking tubes described as NOS at low prices. Is it too good to be true or they actually delivering as stated?
As stated in their descriptions
"Testing & Matching: Fully tested and/or matched by Gain & Gm on a modern Maxi Matcher Preamp tube tester. Checked for common faults like shorts. This is the best and only way to truly test a tube."
They have some tubes I'm interested in but looking for more assurances and feedback from others who've recently bought from them. thnx
Longtime Audiophile. Joined here in '09. For me, Musical comes before sound. All about keeping the foot tapping and smile.
Follow Ups:
Thanks Simon,
Sounds best to stay very clear of them; sadly there's too many scammers selling tubes online but there's still some good guys like the Pletka's @ Euro Tubes, or ARS in LA and others who are straight forward, honest, know their tubes and provide what your looking for,
Somehow, I missed this when you initially posted it. Mea culpa
I emailed VIVA and made note of the non-matched 'matched pairs'....and about the several tubes which showed significant heater/cathode leakage.I asked if, were I to purchase more, could I reliably depend on the above not happening again in the future?
They never responded.
My advice? Proceed with VIVA at your own extreme risk. I know that I don't intend to do any further business with them.
.....sT
Edits: 07/17/23
I will not buy from VIFA now. I bought two NOS tubes and they were definitely used. When I contacted them they were defensive and of course no refund. Same as dealing with a person off the street. Once they have your money that is it.
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