Asylum Feedback/Support

Support page redux

74.177.118.76

1973shovel

I'm attempting to renew my Asylum membership. When I click on either the paypal or mastercard icon on your contribute page, I get a page opening up with the following message:

Clicking "Try Again" (and again, and again, and again) just gives me the same result.

Can't you print the paypal address to send the money to (RodM@Asylum.com or whatever) since this seems to be an issue?

Thanks.

Follow Ups:

RE: Support page redux - Rod M 18:17:33 06/22/14 (3)
Weird.

I need the url that's you're using where you get that message.

It should be the page below. If not, I need to figure out where that link might be. I hope it's not the email.

-Rod
- https://secure.audioasylum.com/cgi/register.mpl?Action=Donat (Open in New Window)
- RE: Support page redux - 1973shovel 18:57:26 06/22/14 (2)
  The link you provided in your reply takes me to the page I attempted to donate from. Three icons are showing, Paypal, Visa, and MasterCard.
  
  Earlier, when I attempted to click on either the paypal or m/c, I got the error message I posted. And yes, I was signed into the Asylum. I tried it again tonight, and one time I got the error message. But, oddly enough, when I tried clicking on the paypal, visa, or m/c logos again, it acted like it was simply refreshing the page.
  
  I signed in again, without clicking on any of the three, and after that it took me to a page with my information on it, and then I was able to enter my credit card number, etc. But the logos, or links, or whatever you call them still don't work, and simply refresh the page.
  
  Good luck, and if you have anymore questions, I'll be happy to help.
  - RE: Support page redux - Rod M 18:12:57 06/27/14 (1)
    I found it, finally.
    
    -Rod
    - Congratulations! - 1973shovel 06:41:09 07/01/14 (0)
      I don't envy you, having to track down issues like that.
      
      Thanks again.

Post a Followup:

FAQ

Post a Message!

Forgot Password?

Moniker (Username):
Password (Optional):
	Remember my Moniker & Password (What's this?) Eat Me
E-Mail (Optional):
Subject:

Message:	(Posts are subject to Content Rules)

Optional Link URL:
Optional Link Title:
Optional Image URL:
Upload Image:
E-mail Replies:	Automagically notify you when someone responds.

To view your new posting or follow-up, click on the RELOAD or REFRESH button on your browser.

This post is made possible by the generous support of people like you and our sponsors:

Parts Connexion