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In Reply to: RE: I like the previous poster who.... posted by info2 on March 20, 2012 at 17:20:40
until the refund is back in my bank account this dispute remains an open matter. i was dismayed, but not shocked to learn today than MKOM had apparently sold the turntable to a local customer during the period John was assuring me the table's shipment was imminent. i will report to this,and other, forums when i have recieved my refund. in the mean time i will continue to question MKOM's intentions.
Follow Ups:
> > i will continue to question MKOM's intentions.
There's no reason whatsoever to question intentions. The facts are that
eleven weeks after you paid for the product, you have neither a turntable
nor refund in hand. If he sold it to another party after getting your payment,
then double-shame on John Costanzo.
In short, unconscionable behavior on Costanzo's part.
I contacted MKOM yesterday about a TT they presently have for sale...then I saw this thread!!
Selling a table AFTER committing it to another seller, and hanging on to their hard earned cash this long - I'll buy nothing from MKOM.
This is the type of seller who would serve the audio community best if he closed his doors.
I am happy to report that Mr Costanzo wired my refund to my account yesterday and all appears in order. I am satisfied with the outcome of this affair. I would like to sincerely thank the members of this forum for their support and good advice. You guys MADE A DIFFERENCE and greatly helped resolve this issue. THANK YOU.
I also want to wish Mr Costanzo good luck in his business. Life is too short to carry grudges or harbor malice. I have learned a lesson or two during this process as well.
So its back to shopping for turntables.....
I am thrilled to hear this is resolved.. I was watching this one from the sidelines with great interest.
You are far more genial than I (and from what I can see, many others) would be under the circumstances.
Cheers !
that a check "mailed" on March 10 arrived by wire on March 21. The seller seems rather loose with his promised actions and dates.
Glad it worked out for you. That's good news.
You MUST post feedback on this matter.
As of today's date (April 23), no feedback regarding this transaction is noted on CAM. Either the OP has not provided it or it has been deleted by CAM. In fact, despite the fact that several asylum members posted here about bad experiences with this Vendor, none of them provided any feedback on Mr. Costanzo to CAM (assuming the transaction went through CAM which they may not have).
I may be wrong, but it appears that the OP must have had to agree not to post bad feedback in this transaction in order to get his money returned. Unfortunately, this puts others at risk of dealing with this undesirable Vendor.
For shame on all involved.
I was surprised to stumble onto this thread but am also glad that this issue has now been resolved. As there is some fairly strong language being used I just wanted to pass on that my dealings with John and MKOM have been nothing but professional and very satisfactory.
I live on the West Coast in an area where there are no dedicated two channel dealers within a five hour drive and as a result much of my gear I purchase online from a variety of different dealers. John has always taken considerable time to provide advice that is helpful and knowledgeable. Even a very heavy amplifier that was over 100 lbs was shipped professionally and promptly. I would not hesitate to do business with John again and can recommend him.
I realize there are always two sides to every story and mostly I just wanted to pass on that my dealings with MKOM have all been excellent. I welcome PM’s if anyone would like further details on my transactions that I have based my recommendations on.
congrats on getting your refund. certainly, the light shined on the affair on this forum had to be a helping factor. using paypal or driving to make a pick up are ceratainly better options next time rather than sending money thru a channel w/o recourse.
all the best
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