In Reply to: Situation with an audio dealer - opinions wanted posted by Plinko on May 2, 2007 at 13:41:14:
This has happened to me twice. After some dissappointments from poor results in my home with gear that sounded good to me in the showroom, I am very reluctant to buy new gear without a 100% return option or in-house demo of the store's floor sample first.In two cases, while the dealers did not have any return policy at all (unless defective), I worked with the manufacturers (once direct, once through the dealer) to have the manufacturer offer a return policy. In both cases, the manufacturers promised the dealers that if I was unhappy with the sonic results of their products in my home, that I could return the items to the dealers and they would fully refund the dealers' cost. In one case, the manufacturer had a standing policy to do this for reluctant buyers, and in the other case, the manufacturer was trying to promote a new line of products. I kept one of the items (a pre-pro) and returned the other (a CDP).
Perhaps you could speak to the distributor and make similar arrangements through the dealer?
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Follow Ups
- a suggestion... - bondmanp 06:27:03 05/03/07 (1)
- Good suggestion but I found another dealer. - Plinko 07:36:10 05/03/07 (0)