In Reply to: RE: Anyone ever had a buyer refuse to accept delivery of posted by Rod M on December 7, 2011 at 16:36:40:
I believe the package arrives tomorrow. I have already exchanged emails with the buyer, who is incensed, vulgar and not understanding of what happened. He has said he will refuse the delivery. I offered to totally refund him and he said he would pursue a claim with paypal. I can't see paypal honoring a claim because the item was sent and delivered. Of course, if it gets returned to me, Paypal will refund the buyer. As a seller, I prescribe to "the customer is always right" approach. But, when I recieve derogatory and inflammatory emails, all bets are off. What is to stop the buyer from refusing to accept any items because of buyers remorse of change of heart?
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Follow Ups
- RE: Anyone ever had a buyer refuse to accept delivery of - audiogatorjim 17:31:28 12/07/11 (8)
- If he refuses to accept it - Stale 10:41:40 12/08/11 (7)
- RE: If he refuses to accept it - audiogatorjim 06:28:47 12/10/11 (6)
- RE: If he refuses to accept it - Mike_in_MD 20:44:09 12/10/11 (3)
- RE: If he refuses to accept it - audiogatorjim 13:51:50 12/13/11 (2)
- RE: If he refuses to accept it - Mike_in_MD 16:12:39 12/13/11 (0)
- RE: If he refuses to accept it - shutterbob 14:02:25 12/13/11 (0)
- RE: If he refuses to accept it - shutterbob 16:37:09 12/10/11 (1)
- RE: If he refuses to accept it - audiogatorjim 13:53:52 12/13/11 (0)