In Reply to: UPS posted by lelandaudio on June 8, 2009 at 10:10:22:
Both times I tossed the bill in the circular file. I not only was not (ever) contacted by a collection agency, I did not receive a follow-up bill when I didn't pay. UPS delivery service to my house has not been disrupted, and no driver has ever mentioned the 'bill' to me. In fact, no follow up of any kind from anyone.As for their explanation that you "agreed to their terms when (you) accepted delivery", I'm guessing that they're on very shaky legal ground with that explanation, which is why they don't press the issue. Even if you signed for the package (unusual, at least for me) you're not given a receipt outlining that you've signed for anything other than an acknowledgment that the item has been delivered. I'd imagine that they realize that pushing for payment through a collection agency could easily lead to a shit storm of bad publicity which would either require them to eliminate the program entirely, or change it so that there was knowledge and agreement before delivery that this charge would be assessed. I'd also imagine that if they really believed in the legality of this program, your package would be COD-in this case, requiring payment for the 'customs charge'.
In sum, I wouldn't pay both from lack of necessity, and on general principle to keep from encouraging a particularly scummy business practice.
Edit: I recall being tempted, the second time, to return the bill with a 'shove it up your ass' type of message, but then thought 'why tempt fate' :-)
"dammit"
Edits: 06/08/09
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Follow Ups
- Yes. I've had it happen twice. - powermatic 15:49:13 06/08/09 (0)