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RE: CD PLAYER ERRORS

Posted by halfnote (A) on July 21, 2021 at 05:52:44

In Reply to: RE: CD PLAYER ERRORS posted by fantja on July 21, 2021 at 00:28:01:

It is currently being serviced as United Radio in East Syracuse. They were recommended my Levinson. I have heard that Levinson's entire inventory of legacy OEM parts is in custody of United Radio.

I had held to the theory that the reading errors I was getting were the result of newly manufactured CD's, which do not fully comply with the original redbook standard. A tech support rep at Levinson informed me that this is a known issue -- one they have heard about from many legacy CD player owners. Yet, another tech rep at Levinson on a different phone call encouraged me to get the unit looked at. As I said in earlier posts on this matter, the unit sounds as good as ever, when it successfully reads a disk.

It locks up during the initial read process on certain CD (generally newer ones). Sometimes I get an ERROR 5 message, or a NO DISK message, or even, rarely, and ERROR 7 message.

But the unit generally plays other CD's without difficulty, only rarely failing to load them.

I decided to conduct an experiment. I took a stack of CD, old redbook ones and new non-redbook compliant CD's, and began feeding them, one after another, into my machine to see what would happen. Lo and behond, even the redbook CD's had some loading issues. That convinced me to get the unit serviced.

Replacement parts are becoming rare in some instances. The prospect of being unable to service the unit at all, and owning a $6K paperweight gave me a sense of urgency.

However, though some random parts are in short supply, many are still available, according the United Radio. I was told that the high cost of the Levinson units and, therefore, the limited number of units that were sold, means that the original stock of OEM spare parts is consumed at a considerably slower rate than other units with higher productions. Who knows.

So, two weeks ago, I packed up my unit carefully, and sent it to United Radio. Since I am the East Coast, I used the East Syracuse location in New York.

Once I get the unit back, I will post here to let you know the final outcome. At this point, the unit is being evaluated. I expect to hear from them any day now.

Feel free to jog me with another post if I get distracted.

This post is made possible by the generous support of people like you and our sponsors:

Kimber Kable

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