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In Reply to: Re: Sony SCD-777es won't play sacd's posted by audioeyedoc on December 10, 2006 at 08:23:38:
I just had the same issue with my SCD-1, on its 6th yr of service.
Sent it to Sony(Laredo TX), quoted $245 (inc ship return) for repair and back in a week. They even promised to FedEx next day at no extra cost, after I expressed concern for the long trip back. I was surprised to say the least and pleased to find them so accommodating to my concerns especially after what I had read about racerguy's problem when he sent his unit in for repair(to the same facility).So far excellent service and follow ups(emails).
Sony service has seemed to have stepped it up a notch re "customer service", can't wait to see how it all comes out; so far so good!
I will follow up with the my result.
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Follow Ups
- Re: Sony SCD-777es won't play sacd's - Mr_bill2 16:04:41 12/12/06 (2)
- Re: Sony SCD-777es won't play sacd's - Ozzie 10:31:03 12/13/06 (0)
- Re: Sony SCD-777es won't play sacd's - audioeyedoc 16:48:45 12/12/06 (0)
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