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I think the answer is 'no', but read on...

Posted by Dr. Philosophy (A) on February 3, 2006 at 11:41:36

In Reply to: Musings about modders and small boutique manufacturers posted by Christine Tham on February 2, 2006 at 16:36:48:

My take is that it is just like dealing with a self-employed plumber, carpenter, etc. They *cannot* but accept new business; a self-employed tradesman, artist (from Michaelangelo down to, er, alex and allen) cannot risk periods with no work: it can mean death (business-wise).

If you want that kind of individual attention and talent, this is a risk we must take. Otherwise, call Tesco, roto-rooter, McDonald's, whose massiveness eliminates the signficance of small blips in business.

Of course, the small operator, however talented, can be more or less ethical, can balance priorities too far in his or the customer's direction. Still, I suspect that in a world where we have so much experiencce of perfectly reliable service - McDonald's etc. - we are typically less patient with the artisan than we ought to be; in particular, we too readily forget that the artisan *must* err on the side of taking on too many orders, lest he (or she, sorry christine!) risk meltdown. i would much rather live ina world of all small businesses than all big ones.

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Kimber Kable

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