Asylum Feedback/Support

RE: attempt to pay support

204.94.81.82

Rod M

In Reply to: RE: attempt to pay support posted by Jack D II on December 31, 2020 at 19:56:47

I don't get it Jack. I tried several combinations and thought it might be using a month of 3 vs 03, but that isn't it. The only error I could create is using 2021 vs 21 as it expects a two digit year.

Is this the error you got?

Error! I'm sorry, that credit card has expired, or the date entered is invalid. Please try another card or re-enter the expiration date.!

-Rod

Follow Ups:

RE: attempt to pay support - greyscale 14:59:00 01/01/22 (0)
Error! I'm sorry, that credit card has expired, or the date entered is invalid. Please try another card or re-enter the expiration date.

RodM, this error is happening now with a VISA card.
RE: attempt to pay support - Jack D II 10:22:32 01/01/21 (2)
Yes. I just figured out how to reply. (Going through e-mail doesnt work.) That is the answer I get. Tried many times. I used that same card this afternoon on a purchase from Music Direct and it worked fine.
- RE: attempt to pay support - Jack D II 10:32:43 01/01/21 (1)
  Tried filling out required information by hand instead of using autofill. Apparently that has worked. WTH!
  - RE: attempt to pay support - Rod M 12:00:28 01/01/21 (0)
    I'm glad it worked.
    
    Thanks for the support!
    
    -Rod

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