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Tweakers' Asylum Tweaks for systems, rooms and Do It Yourself (DIY) help. FAQ. |
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Tweakers' Asylum Tweaks for systems, rooms and Do It Yourself (DIY) help. FAQ. |
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In Reply to: What's Going On With Welborne Labs? posted by SRMcGee on May 11, 2007 at 08:13:29:
About a year ago I had the same problem - he refused to answer my emails about a part that was not included with my package. Anyway after 6 emails, multiple phone calls and a months time I called my creditcard company and his local chamber of commerce and was immediately sent a email saying my emails had mistakenly ended in his SPAM folder - which if I hadn't sent my emails with read receipts I would have believed... I felt bad for doing that, but it was the only way I saw to get either a response or my money back.I understand the complaints about not griping and spreading a bad public image, but I believe that if we did not appreciate Welbornes products we would not try to reconcile with others here online but rather would immediatly call our Banks to shut him down. Ron has great products, but in a world with the internet connecting the small audiophile community he is either going to have to change his public relations and feedback or loose all our buisiness. I personally hope he changes.
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Follow Ups
- Re: What's Going On With Welborne Labs? - James123 16:55:56 05/13/07 (1)
- Life's merry go round .... - Elmo 07:00:11 05/14/07 (0)
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