Re: Audio Aero hell - Never again!!!!! (long but a worthy warning) - Rich Brkich

Digital Drive

Upsamplers, DACs, jitter, shakes and analogue withdrawals, this is it.

Re: Audio Aero hell - Never again!!!!! (long but a worthy warning)

JB... I'm very sorry to hear about your problems, but I am happy to see they are finally doing the right thing for you.

I must feel fortunate, as I have not had many problems with the MK2 Prima CD players. I do have Jody and the folks @ Globe Audio Mktg who are terrific, no fantastic. when it comes to support and standing behind what they distribute. If I do get a bad new Audio Aero player, Jody replaces it no questions asked with a new unit. To MAKE sure customers have no problems, I do test each player out for a few days before shipping/delivering it to the customer.

I have to disagree with you about second hand Audio Aero players! I have recently sold a couple of used MK2 Capitoles and even a used MK1 Capitole. All players are in happy customer hands and are working fine. Now, I do put some work in up front on these players (thoroughly test them out, replace tubes, and fix anything that is amiss), but again I do that with any used product I sell (putting those engineering and techincal skills I have to work). You also just need to be sure that they are packaged properly and well (double box) and shipped quick (FedEx 2 day or Express saver service) as most problems I have run into with Audio Aero players has been damagae as a result of shipping. Used Audio Aero players can be a great value... properly mainatained and handled they can provide years of very satisfactory use.

Happy Listening,
Rich Brkich
Retailer & Audio Asylum Industry Liaison

This post is made possible by the generous support of people like you and our sponsors:

Follow Ups Full Thread

Topic - Audio Aero hell - Never again!!!!! (long but a worthy warning) - jbcortes 06:04:03 04/19/07 (12)

A view from the other side - Carlos 17:00:49 05/06/07 (0)

Re: Audio Aero hell - Never again!!!!! (long but a worthy warning) - rotor33 03:09:12 04/24/07 (0)

Every AA player I have owned has needed service, but the service is always excellent in NA - Ian Mackenzie 10:39:46 04/23/07 (0)

Have to agree with you - smart845 02:33:48 04/22/07 (0)

Re: Audio Aero hell - Never again!!!!! (long but a worthy warning) - Rich Brkich 15:57:03 04/19/07 (0)

Audio Aero just called me to apologize and solve the problem. - jbcortes 09:05:17 04/19/07 (3)

The power of the internet can destroy these fly by night audio companies... - RGA 05:15:50 04/22/07 (0)

Pretty typical handling of customers in the EU - Frihed89 16:01:44 04/19/07 (0)

Good for you [nt] - Quint 10:49:51 04/19/07 (0)

Had transport issues with my Prestige - Quint 06:50:46 04/19/07 (2)

Audio Aero official explaination - Jerome Audio Aero 08:05:32 04/23/07 (1)

Re: Audio Aero official explaination - ldj325 17:09:51 08/26/07 (0)

Follow Ups

Re: Audio Aero hell - Never again!!!!! (long but a worthy warning) - Rich Brkich 15:57:03 04/19/07 (0)

Re: Audio Aero hell - Never again!!!!! (long but a worthy warning)

Post a Message!